FREQUENTLY ASKED QUESTIONS
Q. Does this online shop sell the official logo merchandise and products of Rainbow Drive-In?
A. Yes, RainbowTiki is the official logo shop of Rainbow Drive-In. All of the products and merchandise you find here is made by or for the iconic drive-in in Kapahulu.
Q. Do you sell everything online that you sell in your RainbowTiki shop in Kapahulu?
A. No. We don't sell everything, but we sell our best-selling items. If there's an item you'd like us to put in our online shop, email firstname.lastname@example.org.
Q. Do the items online cost more than in the physical store on Kapahulu?
A. No, however, we do include a charge for shipping and handling of items online.
Q. If I select in-store pick-up, when and where may I pick up my order?
A. Once you receive your Order Ready for Pick Up Confirmation email, your order will be available for pick up at our Rainbow Tiki shop in Kapahulu next to Rainbow Drive-In. Additional details will be in your email.
Q. How are the items shipped?
A. We ship USPS flat rate to the U.S. Mainland and Hawaii. We can now provide you tracking numbers, too!
Q. Do you ship internationally?
A. Not right now. But soon we'd like to start shipping to our customers and fans around the world!
Q. What do I do if the item I want isn't in stock?
A. You can two things: you can email us at email@example.com or call (808) 737-0108 and let us know!
Q. What is your return policy?
A. As of May 15, 2020, we will no longer be accepting returns or exchanges. If you purchased product is damaged during shipping, we will replace the item or refund your purchase within 14 days of delivery.